- While on the NVR system, click on the home icon at the bottom-left corner of the screen, then select "Version".
- The "Serial No." (about 12 characters long) shown on this page corresponds to to the NVR "Cloud ID".
- Also, check if "Nat Status" reads "Connected".
- Download and install our "TSEYE" app from your applicable app store.
- If you had already registered on the app, please sign out: Tap on the "Me" icon at the bottom right; tap on your profile ID at the top, then "LOGOUT".
- Tap on "Log in locally"
- Tap on the "+" sign at the top-right corner of the screen, select "XVR/NVR".
- For "Name", feel free to input anything, maybe "home", "office", etc.
- Make sure you are under the "Serial Number" tab.
- For "SN", input the "Serial No." that was retrieved from the NVR as discussed above.
- Make sure you use the same user name and password as the ones the NVR. If you have no password on the NVR, please use "admin" for user name and just leave the password field blank/empty.
- Tap on "ADD DEVICE" at the top-right corner of the screen.
- The NVR should now appear on the "Device List". You can tap on it to connect.